Has anyone ever had login problems with ebid. A few months ago I opened an account and paid for a seller+ account. The account was active for 2 days and then was put on hold or locked, for God knows only what. After repeated letters to customer service, I just gave up and count it as a lost because the site is quite dormant in terms of traffic.
Last week I decided to give them another try so I opened another account. Low and behold the same thing happened. This time, customer service replied by asking what was my affiliation with the previously opened account. I explained that it was opened and never used because access was restricted. Well, to this, there was no reply, even after I asked why they would take a payment from a customer and then lock the account days after.
I believe if you don't want someone on your site, at least you should refund their payment. This is utterly atrocious and the customer service leaves a lot to be desired.
I have read in other forums that this is not uncommon, so one has to be careful with sordid EBID.