I just signed up and I can't get access


karianna
Full Member
  • Posts: 3
  • Joined: 08 Apr 11
  • Karma:
23 Sep 13 11:33:47 pm
I just paid $65 for a year access to Salehoo and I am not able to access the wholesale directory. It says I am signed in. Someone please help me.


jonathan_l
Site Admin
  • Posts: 3
  • Joined: 05 Dec 10
  • Karma:
24 Sep 13 03:18:05 am
Hello Karianna,

What are you seeing when you access the directory? The sales page? Or are you being redirected somewhere else?

Can you please try logging out (and making sure you are logged out completely), then log back in?

If the issue still persists, try contacting us directly at Link hidden: Login to view, along with a copy of your receipt, and we'll get you sorted as quick as we can :)

Hope this helps!


richelle_salehoo1
Site Admin
  • Posts: 5202
  • Joined: 20 Oct 08
  • Karma:
25 Sep 13 04:52:20 am
Hello Karianna,

I just tried logging to your account , to test y our Directory access and I'm happy to confirm that I want able to access the directory while logged in as you. Kindly try again and let us know how you get on.

All the best!


Richelle

Customer Support Manager
SaleHoo Group Limited

 

SaleHoo helps over 137,216 online business owners
find reliable low cost suppliers

Find out how