Wholesale & eBay Forum Supplier Reviews, Complaints and Scams DHgate.com - is this website a scam?

DHgate.com - is this website a scam?


trumpyeah
Free Member
  • Posts: 5
  • Joined: 09 Mar 10
  • Karma:
12 Mar 10 09:06:42 pm
I'm new at this but I would like to know if this website is trustworthy. Thanks


fudjj
Site Admin
  • Posts: 6355
  • Joined: 27 Jul 07
  • Karma:
12 Mar 10 09:46:40 pm
DHgate itself is a Supplier Directory, meaning that the suppliers you will find there are all independent, and are in no way controlled by DHgate.

As with any Supplier Directory like this, you will get a mixture of both good and bad suppliers, so it's important to focus your research on the suppliers you are looking at dealing with, not on DHgate themselves.

Just be aware that these types of directories attract a lot of suppliers of fake goods, especially from China. So if you are looking for branded products from Chinese suppliers, we would suggest that you don't waste your time with suppliers from DHgate, or any any other Chinese based suppliers.

Cheers


Mark (fudjj)

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trumpyeah
Free Member
  • Posts: 5
  • Joined: 09 Mar 10
  • Karma:
12 Mar 10 09:49:15 pm
thanks for that


raraz
Full Member
  • Posts: 84
  • Joined: 08 Feb 10
  • Karma:
12 Mar 10 11:59:07 pm
If a member of dhgate has been for over 2+ year and has great feedback. should we trust them.


fudjj
Site Admin
  • Posts: 6355
  • Joined: 27 Jul 07
  • Karma:
13 Mar 10 05:51:13 am
I personally like the their feedback system, it does seem quite transparent. I would just say to check just how much feedback there is, I mean 100% with only two feedback means absolutely nothing really.

If they have been trading for two years, they should have decent numbers to judge them by, but remember to also read the comments left by their customers as well to give you as much insight as possible.

I would always recommend buying a sample of whatever it is you want to sell, it's no guarantee of your customers getting a good quality product, as plenty of suppliers are smart enough to send you the good one to test, then send your customers garbage.

No guarantee, but at least if they send you something you don't want your customers to get, then you know to steer well clear.

: )


Mark (fudjj)

Community Manager
SaleHoo.com

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alice-salehoo
ex-member
  • Posts: 120
  • Joined: 12 Jul 09
  • Karma:
14 Mar 10 04:48:53 pm
Hi trumpyeah,

One tip I would offer you when dealing with some Chinese based DH Gate suppliers is to make sure they don't include any 'extra' or 'bonus' samples in your order.

One time I ordered non branded goods from a supplier who also offered fakes and replicas, and because this is where a lot of them make their money, they send you samples of the fakes to encourage you to buy them.

The tell you that "you can sell these in your country for a lot of money" and that "your buyers will never know they are not genuine".

While I admire their keen marketing approach, it has cost me delays with Customs when they checked through my order and found a few fakes in the mix.

Luckily, I provided Customs with my original invoice which did not list the fake hand bags I was sent!


tvcmall
Full Member
  • Posts: 37
  • Joined: 21 Dec 09
  • Karma:
15 Mar 10 02:54:03 pm
Sample first is a good idea for business , then bigger and bigger !


China wholesale drop shipper especially acceries repair parts
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Listed Supplier on SaleHoo

shoessupplier
Free Member
  • Posts: 21
  • Joined: 18 Apr 10
  • Karma:
5 Jul 10 12:14:08 am
It is a platform, not a scam.


A China cheap Goods Supplier - Cheerwholesale.com

Life is like shopping
We need to buy happiness with the lowest price.
Happiness is simple to get.

richelle_salehoo1
Site Admin
  • Posts: 5231
  • Joined: 20 Oct 08
  • Karma:
5 Jul 10 02:05:41 am
@trumpyeah: DH Gate is not a scam site but you will find a mixed bunch in there, so you will have to be extra cautious when dealing with the suppliers you see. Some suppliers are really great and trustworthy, while others are not so great and not trustworthy at all! This is where your research skills can be put to test since you will have to do a bit of digging - background search on the various sellers you may opt to buy from.

Just keep in mind to stay AWAY from suppliers offering brand name products - you can hardly expect authentic brand name items from Chinese suppliers (sad but quite true). Also, keep your transaction within the DHGate.com site otherwise your transaction will not be covered/protected. Don't be tempted by seller invites to cheaper prices when you go directly to their site (off DH Gate) - this can be an option to consider later on when you have actually established a relationship with that particular seller.

Hope this helps. All the best! :)


Richelle

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