Wholesale & eBay Forum Supplier Reviews, Complaints and Scams Shop Wholesale America - review needed

Shop Wholesale America - review needed


klinkerin
Full Member
  • Posts: 6
  • Joined: 11 Jun 15
  • Karma:
11 Jun 15 01:16:46 pm
Has anyone ever used Shop Wholesale America or Wholesale4America?

They were very helpful in the beginning and once I ordered, no one will get back to me. I am worried that I got scammed.

Is there anything I can do to get my money back?

Thank you in advance for your help!


fudjj
Site Admin
  • Posts: 6292
  • Joined: 27 Jul 07
  • Karma:
11 Jun 15 06:22:46 pm
Hi Erin,

Was this supplier from our directory, I'm unable to find any record of that trading name. Also need to know how you made payment, what method?

Cheers


Mark (fudjj)

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klinkerin
Full Member
  • Posts: 6
  • Joined: 11 Jun 15
  • Karma:
11 Jun 15 07:55:52 pm
Hi Mark,
I did not find that supplier from your list. I paid through a wire transfer.

I appreciate any help and feedback that you can give me.

Thank you.


fudjj
Site Admin
  • Posts: 6292
  • Joined: 27 Jul 07
  • Karma:
11 Jun 15 08:31:38 pm
Hi Erin,

I'm really sorry, but there is no recourse for a refund through wire transfer. PayPal or credit card, and you could have taken action, but a wire transfer is like handing over cash, just no option to claim a return of your funds.

What's their URL, I'll see if there is anything at all we can do to help.


Mark (fudjj)

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klinkerin
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  • Posts: 6
  • Joined: 11 Jun 15
  • Karma:
11 Jun 15 08:35:27 pm
Hi Mark,
Their URL is Link hidden: Login to view

Or Link hidden: Login to view

Thank you!


fudjj
Site Admin
  • Posts: 6292
  • Joined: 27 Jul 07
  • Karma:
11 Jun 15 08:53:59 pm
Can I get an order id to follow up on with them for you Erin, order number or code and the date of purchase please


Mark (fudjj)

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klinkerin
Full Member
  • Posts: 6
  • Joined: 11 Jun 15
  • Karma:
11 Jun 15 08:58:03 pm
Here is the information:
Order # 100000071

Order Date was June 1st, and I paid for it on June 3rd.

Thank you.


fudjj
Site Admin
  • Posts: 6292
  • Joined: 27 Jul 07
  • Karma:
11 Jun 15 10:06:05 pm
K, leave it with us and we'll see what we can do


Mark (fudjj)

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klinkerin
Full Member
  • Posts: 6
  • Joined: 11 Jun 15
  • Karma:
11 Jun 15 10:09:21 pm
Thank you. I appreciate it.


fudjj
Site Admin
  • Posts: 6292
  • Joined: 27 Jul 07
  • Karma:
11 Jun 15 10:12:23 pm
Just spoke with Shane about situation and she is going to contact the supplier on your behalf and see about getting some action happening for you. Shane will let you know how it all unfolds.

Cheers


Mark (fudjj)

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shane_salehoo
Site Admin
  • Posts: 601
  • Joined: 10 Jun 14
  • Karma:
12 Jun 15 03:39:16 am
Hi Erin,

I'm sorry to hear about your experience with this supplier. I gave them a call tonight but unfortunately, I called outside of their business hours. I left them a message instead. I also sent them an email on your behalf to see if we can get some info on the status of your order. I suggest giving them a call as well during business hours, 7am- 5pm CST.

I'll give you an update once I hear back from them.


klinkerin
Full Member
  • Posts: 6
  • Joined: 11 Jun 15
  • Karma:
12 Jun 15 06:27:35 pm
Hi Shane,
Thank you for trying to call. I did just call again and left them a message. I have called multiple times every day this week and have not been able to get through to anyone. I also have emailed and not heard back.
If you hear anything back that will be great.

Thank you.


shane_salehoo
Site Admin
  • Posts: 601
  • Joined: 10 Jun 14
  • Karma:
16 Jun 15 03:25:31 am
Hi Erin,

I have sent them a follow- up email concerning this issue, but I haven't received a reply. I'll give them a call this week to see if I can get in touch with anyone. Once again, so sorry to that you've had this experience. Let me know if there's anything else I can do.


 

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