Stepfly.com.cn - Is it safe to deal with them?

Free Member
soteldomail
Posts: 2
Joined: 31 Dec 10
Karma: 
10 Jan 11 06:49:25 pm
hello i`m from venezuela and i`m new in this

i found this webpage by alibaba, and i would like to know if it is safe, someone know about them?someone has bought on this page?
they accept paypal and sample shipping, so it seems like safe, i don`t know.

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Site Admin
irene_salehoo
Posts: 2578
Joined: 21 Mar 10
Karma: 
11 Jan 11 01:41:12 am
Hi soteldomail,

Welcome to SaleHoo! :)

I haven't personally used Link hidden: Login to view and to answer your question on it's reliability, I will have to cite the major issues raised in our blog about Alibaba. You can read the full expose here - Link hidden: Login to view

Alibaba.com is a b2b business directory, a meeting place for buyers and sellers. There can be genuine manufacturers and suppliers listed but unfortunately, a lot of scammers can also join, and they do! You need to do deep research on any particular supplier you want to do business with within the site. And if you cannot get honest assurance from persons who have already purchased, any purchase is a risky gamble. :(

Also, Alibaba suppliers with a Gold and Trustpass membership do not guarantee safety, they are just labels granted to suppliers willing to pay a bit more for a better membership package.

As suggested from the blog, here are a few steps you need to do in carrying out a thorough background research:

Visit the Alibaba forums and search for feedback about the supplier
Check the supplier’s contact details and give them a call
Spend a while asking lots of questions and chatting before placing an order
Ask for a sample at first, and then place only a small initial order. If they turn out to be fraudulent, you won’t have lost too much.


Let us know if you need help looking for suppliers. We have verified ones listed here at our directory. :)

Have a great day!


Irene
Site Admin
richelle_salehoo
Posts: 5226
Joined: 20 Oct 08
Karma: 
11 Jan 11 10:42:31 pm
Hi soteldomail,

Welcome to the site!

They may advertise to accept PayPal but there is no way of verifying that since you have to message them for your order.

I registered on the site so I could do a test order and be able to to check if the do accept the payment options advertised on their site (international credit cards and PayPal). After choosing my products and clicking on pay I was redirected to a contact form page.

Anyway, if you do proceed with a sample order please stay away from any of their brand name products as these will just be copies.

Hope this helps :)


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!
Free Member
soteldomail
Posts: 2
Joined: 31 Dec 10
Karma: 
12 Jan 11 04:13:20 am
Thanks for your answers, these have been of great help to me. i will keep searching for good suppliers.

Site Admin
richelle_salehoo
Posts: 5226
Joined: 20 Oct 08
Karma: 
12 Jan 11 09:23:11 pm
You might find these useful in your supplier hunt -

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Link hidden: Login to view

Also, try downloading your copy of our New User Manual - It has lots of tips on topics like locating and how to deal with suppliers. To download please go to Link hidden: Login to view and scroll to the bottom of the page.

And Remember do NOT buy branded products from China :)

Happy Hunting!


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!

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