Not replying to emails - www.garmentoutlets.com

I found the product that i had been wanted on Salehoo.
I sent e-mail to the company for asking the product.
But they has not replied e-mail to me.
Do you think they are working?
I really wanna help.

The company web site:
Link hidden: Login to view)/english/index.aspx
e-mail:vans_chen@msn.com

I have send this supplier a message myself if they do not respond then we will call them with the info we have on file. If we cannot get in contact with them then we will have them removed from our database.

thanks for your cooperattion.